Thank you for shopping at Ifti Shop! We are committed to providing you with a reliable, secure, and hassle-free shopping experience.
1. Shipping Locations & Costs
- United States: We offer FREE Standard Shipping on eligible orders within the United States.
- International Shipping: Shipping availability and costs for selected international destinations are calculated transparently at checkout depending on the destination and items ordered.
2. Order Processing Time & Cut-Off
- Order Cut-Off Time: 5:00 PM (CET – Central European Time). Orders placed before 5:00 PM CET will begin processing the same business day.
- Processing & Packing: Please allow 1–3 business days (Monday – Friday) for order verification, processing, and packing before your package is dispatched.
- Dispatch Confirmation: You will receive an automated email with tracking details as soon as your order has shipped.
3. Estimated Delivery Time
- Transit Window: After your order has been processed and shipped, the estimated standard delivery time is 8–18 business days.
- Delivery times are estimates and may vary slightly depending on destination, holidays, customs clearance, or carrier disruptions.
- The estimated delivery period does not include the initial 1–3 business days of processing time.
4. Order Tracking
- Once your package has shipped, we will send an email containing your tracking number and a direct carrier tracking link.
- Tracking details may take 24–48 hours to update on the carrier’s system after dispatch.
- If you experience an issue tracking your package, please contact our support team.
5. International Shipping, Customs & Duties
- For international shipments outside the primary destination, customs duties, import taxes, VAT, or local handling fees may apply depending on the destination country’s regulations.
- Any applicable customs duties or import charges imposed by local destination authorities are the responsibility of the customer.
6. Incorrect Shipping Address & Address Updates
- Please double-check your shipping address before completing your purchase.
- If you need to correct your address, contact us immediately at support@iftishop.com. We can only update address details before your order has dispatched.
- Ifti Shop is not responsible for failed deliveries or re-shipping costs resulting from an incorrect or incomplete address provided at checkout.
7. Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact our support team with your order number. We will immediately investigate the shipment with the delivery carrier and arrange a replacement or suitable resolution.
8. Customer Support & Business Details
If you have questions about shipping, delivery, or order tracking, please reach out directly:
