At Ifti Shop, we want you to have a simple and transparent shopping experience. This Refunds & Returns Policy explains our order cancellation, return, refund and damaged-item procedures.
You may request cancellation of an order before it has been shipped. If you need to cancel or change your order, please contact us as soon as possible at support@iftishop.com.
We cannot guarantee cancellation once an order has been processed or shipped. If an order has already shipped, you may need to follow our return procedure after delivery.
We accept eligible returns within 30 days of delivery.
The 30-day period refers to the time in which you must contact us and request a return after your order is delivered.
To qualify for a standard return, the item should generally be unused and returned in its original condition and packaging. Items that arrive damaged, defective or materially different from the product description are handled separately under the damaged or defective item section below.
Please contact us before returning any product so that we can review your request and provide the appropriate return instructions.
To request a return, contact support@iftishop.com with your order number and a brief description of the reason for the return.
For damaged, defective or incorrect items, please provide clear photographs or other relevant information when requested. This helps us review and resolve your request as quickly as possible.
Do not send a product back before receiving return instructions from our support team.
For a return due to a change of mind, ordering the wrong item or another reason not caused by Ifti Shop, the customer is generally responsible for return shipping costs.
If an item arrives damaged, defective or materially different from the product description, please contact us before returning it. We will review the issue and provide appropriate return instructions.
No restocking fee is charged for approved returns.
After an approved return is received and inspected, we will process the applicable refund to the original payment method.
Once the refund has been issued by Ifti Shop, the time required for the funds to appear in your account may depend on your payment provider or financial institution.
If a returned item does not meet the applicable return conditions, we will contact you to explain the available options.
If your order arrives damaged, defective or materially different from what was ordered, please contact us as soon as possible after delivery at support@iftishop.com.
Please include your order number and photographs or other information showing the issue. We will review the claim and, where appropriate, arrange a replacement, refund or other suitable resolution.
Returns may not be accepted when the issue results from circumstances outside Ifti Shop’s responsibility or when the applicable return conditions have not been met.
Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.
We do not publish a general return address because return instructions may vary depending on the product and fulfillment location.
After your return request is approved, our support team will provide the appropriate return instructions and shipping address.
If you need assistance with a return, refund, replacement or exchange, please contact us before sending any item back.
Ifti Shop accepts eligible returns within 30 days of delivery. Customers should contact us before returning an item so we can review the request and provide the correct return instructions. Approved refunds are issued to the original payment method after the returned item has been received and reviewed.
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